Visit our Social Media Sites: icon-facebook24 BMG twitter BMG You Tube BMG Linked In BMG Google BMG Instagram
  • the 86
  • toyota-nigel
  • Toyota Highlander
  • 2016-corolla-family
  • virtual tour header
  • toyota-newcaryard
  • 2016 Toyota Hilux
  • toyota-workshop

Enviro Mark

enviro-mark-goldAll of our branches have certification by one of NZ's top eco standards. See what we are doing here.

Book a service

spannerModern cars need specialist tools & analysis. Book in at our Toyota Service Bay.

Accessories

car-wheelsWe can source & fit a wide range of specialist parts & accessories. Learn more.

Need Finance?

key 128If you need help into your new car we can provide finance. 

Drive your dream with Bowater Toyota

Get the right tool for the job, and get the job done right!

2016 Extra Cab Hilux

When there is work to be done you have to use the best tools for the job, and the one that is fit for purpose. Hilux. It is the Benchmark Rebuilt in a new generation body shape, packed with new technology, safety features and performance. If you are a tradie you know the value of reputation, so stick with what is tried and trusted. Click here to learn more.

some kind words from a grateful customer.

Written by Media Manager.

service-bay

It is always so nice to hear positive feedback from customers on the great experience they have had with any one of our busy departments across the region. Good news is good news, and it restores faith in our collective experience and cultural narrative - so when stories like this come to light they are to be celebrated!

Dave Cox from Kapiti had some mechanical issues whilst here on holiday, and was so impressed with how the team at Bowater Toyota handled the whole event that he wrote to tell us.

Not wanting to blow our own trumpets (cue the Al Mapperley Trumpet solo) but we in the media department here at Bowaters feel that this kind of niceness from our valued customers needs to see the light of day.

blowing trumpet 

 writes Dave:

 

On Sunday 17 August my car developed serious problems approaching Nelson. The AA breakdown service advised me not to try to continue to Picton, but rather to stay the night in Nelson and seek repair service in the morning.

I therefore turned up at your Nelson branch at 7.15 am, as I was keen to sort the problem and continue home to the Kapiti Coast.

I am writing this email to thank you for the excellent service I received from your staff. First there was the helpful approach in the office, where the person on the desk took the details and undertook to get one of the mechanics onto the job as soon as they arrived at 8 am.

This happened. I was then impressed by the thoroughness of the mechanic and his work. He diagnosed the unusual problem, clearly advised me on the options, and then made a temporary repair so I could get home quickly. (A permanent repair will take some time as spare parts need to be ordered.)

I was pleased to be on my way by mid-morning.

Thank you again for your prompt, friendly, and efficient help.

Kind regards

Dave Cox
Kapiti Coast

How cool is that - thanks Dave - we certainly appreciate the fact that you took the time to express your gratitude!

 

BMG Businesses

Z Bowater Motors

Join the BMG Family

BMG Family

Support in the Community

  • 1502-bottom-btoy-com ariana
  • Brook Sanctuary
  • Nelson Giants
  • Nelson Bays Football
  • Bowater Toyota Cancer Society
  • Hyundai Winner
  • Arts Festival
  • Gigatown
  • Natureland
  • Daffadil Day
  • Rainbow
  • Cricket World Cup
  • Good In the Hood